Contact Shah Scientific Solutions
Get in Touch With Us
Have questions about our scientific instruments or need expert consultation?
Our team is ready to help you find the perfect solutions for your research needs.
Contact Information
Reach out to us through any of these channels. We’re committed to responding within 24 hours.
Visit Our Office
Lahore, Punjab, Pakistan
Call Us
Office: +92 (42) 4237884814
Email Us
General: info@shahscientificsolutions.com
Support: services@shahscientificsolutions.com
- Office Hours
Monday – Friday
9:00 AM – 6:00 PM
Saturday / Sunday
Closed
Send Us a Message
Fill out the form below and we’ll get back to you within 24 hours
Common Questions
Frequently Asked Questions
What is your response time for inquiries?
We strive to respond to all inquiries within 24 hours during business days. For urgent technical support, our team is available 24/7 via our dedicated support hotline.
Do you provide on-site demonstrations?
Yes, we offer on-site demonstrations at your institution anywhere in Pakistan. Our technical team can showcase equipment capabilities and answer your specific questions. Contact us to schedule a demo.
What areas of Pakistan do you serve?
We serve research institutions and industries across all major cities in Pakistan including Lahore, Karachi, Islamabad, Faisalabad, Multan, Peshawar, Quetta, and more. Our service network covers the entire country.
Do you provide training for equipment operation?
Absolutely! Comprehensive training is included with every system installation. We provide both on-site and remote training sessions, along with detailed documentation and ongoing support.
What payment and financing options are available?
We offer flexible payment terms and financing options tailored to your institution’s budget. Contact our sales team to discuss customized payment plans that work for you.
How long does equipment installation take?
Installation time varies depending on the equipment complexity. Simple systems can be installed within 1-2 days, while more complex platforms may take 5-7 days. We provide a detailed installation timeline with your quote.
What warranty and maintenance support do you provide?
All equipment comes with manufacturer warranties (typically 1-3 years). We also offer extended warranty options and annual maintenance contracts (AMC) to ensure your equipment operates at peak performance with preventive maintenance and priority support.
Can I visit your showroom to see the equipment?
Yes! You’re welcome to visit our office and training facility in 27, Block F Pia Housing Scheme, Lahore. We recommend scheduling an appointment so our team can prepare a personalized demonstration of the equipment you’re interested in.
